The operating system for modern business

erxes unifies frontline operations, revenue, and teams on one AI-native platform. 100+ modules. One source of truth. Built for operators who refuse tool sprawl.

erxes is the business infrastructure

Agents connect via MCP, CLI, or API. Every operation runs on erxes XOS and syncs back to your workspace in real time.

Three surfaces. One system.

Run your frontline, your pipeline, and your operations on the same graph. No handoffs, no duplicate sources of truth, no integration tax.

One inbox for every customer conversation.

Messenger, email, WhatsApp, Instagram, call center and web chat — unified. Assign, triage, and resolve in a single queue with full context from CRM, orders, and tickets.

  • Omnichannel inbox with SLA & routing
  • Canned replies & AI draft suggestions
  • Customer 360 sidecar on every thread
  • Voice, video and co-browsing built in

Pipeline that closes itself — almost.

Build a pipeline per team, forecast with confidence, and let AI agents keep every deal current. Forms, landing pages, and outbound sequences capture leads directly into stages.

  • Kanban, list, calendar, timeline views
  • Forecast + win-probability on every deal
  • AI-drafted follow-ups in your voice
  • Plays & sequences native to the record

Visual workflows. Native AI steps.

Drag triggers, conditions, and actions across any erxes module. Add AI steps — classify, summarize, draft, decide — without leaving the canvas. Ship operations that used to be tickets.

  • Drag-and-drop with 80+ triggers
  • Native AI steps (classify, draft, decide)
  • Branch, delay, wait-until, SLA guards
  • Versioned, testable, observable

Agents that run the work, not just suggest it.

Every erxes agent is grounded in your workspace graph — contacts, deals, tickets, documents, and audit trails. Deploy them per team, scope their permissions, and watch them reason over real data.

  • Grounded in your workspace graph, not generic web data
  • Full audit log — every action is reviewable and reversible
  • Model-agnostic: OpenAI, Anthropic, or self-hosted
  • Governed: roles, data boundaries, PII redaction

The Ecosystem

Every app solves a bottleneck

Use them standalone or together via API. Each plugin maps to a stage in your business lifecycle — all grounded on the erxes XOS foundation.

  • Attract
  • Operate
  • Capture
  • Publish
  • Empower
  • Finance
  • Scale

erxes empowers business

At erxes, we strive to improve the experience for developers by creating a space where they can connect, learn, and contribute to one another.

Roadmap

2026

  • January 2026: Two-Factor Authentication (2FA) for Global Profile
  • February 2026: Global Profile Internal Upgrade for erxes 3.0
  • April 2026: Content Plugin: Headless CMS Module
  • May 2026: OpenClaw Skill Integration for erxes
  • June 2026: Content Plugin: Web Builder Module

Operate on one system.

Talk to our team about consolidating your stack onto erxes. 30-minute walkthrough, custom to your org.